Before you decide on investing in a product like this, make sure that you have understood how the index is calculated. Be aware that for holding periods longer than one day, the expected and the actual return can very significantly. …
If an objection is valid, address it and then ask if you have satisfied the customer’s concerns. For example, “The price is too high” could mean “It’s over my budget sign off” or “I’d buy it if you gave me …
National Customer Service Week (1-5 October) is the perfect opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the economy. ‘Behaviour breeds behaviour’ and happy staff lead to …
At Marakon we work with companies in the Industrials sector to address their highest value strategic and organizational issues, and help them turn their strategies into industry leading performance. Our experience over the past 30+ years shows that profits are …